ACCOMMODATION AND CAMPING

CANCELLATIONS

Within 30 days of check-in: Any cancellations or transfer made less than 30 days prior to check-in will result in full forfeit of deposit.

Outside 30 days of check-in: If a cancellation or transfer is made more than 30 days before check-in, the deposit can be refunded or transferred by either:

  • A refund of the deposit amount less a $30 administration fee per each booked building or site.
  • 100% of the deposit may be transferred to another booking, or held in held in credit to be used within 12 months.

WET WEATHER

  • In the advent of extreme adverse weather, it will be up to the discretion of the Mt Barney Lodge to cancel camping and/or accommodation based on access to the Lodge only. Only then will a full refund or transfer be issued.
  • We will not refund a deposit or transfer your booking if the forecast is for possible showers or rain. Be prepared. Our cancellation policy above will apply.
  • Mt Barney Lodge’s phone and internet services are often disrupted during extreme weather, however we aim to provide updates via our facebook page.
  • Where adventure activities have been cancelled by Mt Barney Lodge due to weather conditions, accommodation bookings will not be transferred or refunded. We recommend that you take out travel insurance to cover any unforeseen weather conditions. (see below).

NO SHOW

If you do not keep your reservation without notifying us, your deposit is strictly non-refundable and the balance of the tariff will also be charged.

NOISE POLICY

To ensure all guests enjoy their stay, all noise is to be kept to a respectable level at all times, and ‘quiet time’ is from 10pm.

Loud music or singing, inconsiderate and antisocial behaviour will NOT be tolerated at any time, including the following activities:

  • No generators.
  • No chainsaws.
  • No whip cracking
  • No drones

PETS POLICY

No Pets are permitted on Mt Barney Lodge property. If you are found with a pet a $500 on the spot fine will be debited from your credit card. In accepting our terms and conditions you are agreeing to permission for this on the spot fine to be debited from your credit card on file.

LINEN (ACCOMMODATION ONLY)

Please see accommodation descriptions for bedding configurations.

We reserve the right to seek the replacement cost of any damage caused by negligent or inappropriate use of linen we provide.

SMOKING

Smoking is strictly prohibited in and around the amenities block.

Smoking is strictly prohibited in and around the Homesteads, Huts and On-site Camping Trailers. Professional cleaning fees will apply if smoking is detected.

CLEANING

Additional cleaning required to accommodation which is above and beyond what is reasonable use will be charged at $50/hour.

This applies to dishes, as all dishes are expected to be clean upon departure.

LOST PROPERTY

  • It is the responsibility of all guests to report lost property and recover it within 2 weeks.
  • Please forward a prepaid self addressed post pack for items to be returned.
  • If lost property is not collected after this time, Mt Barney Lodge will donate all unclaimed items to charity.

Covid-19 Vaccination requirement

All guests, volunteers and staff attending the festival must be double vaccinated and show proof of vaccination at the point of entry.

Please ensure your Check In Qld App is updated and displays the ‘green tick’. Other acceptable proof of vaccination methods are other state check-in apps, phone screen shot or paper copy of certificate. If proof of vaccination is not provided at entry will be refused and no transfers or refunds are possible.

ADVENTURE ACTIVITY TERMS & CONDITIONS

Full payment is required upon making your activity reservation.Mt Barney Lodge reserves the right to cancel or modify the Program. While every effort is made to adhere to the advertised timetables, the operators of Mt Barney Lodge reserve the right to alter or cancel any service or charge at the time.Strict minimum age restrictions apply for all activities and is not negotiable.

Maximum numbers apply for all activities.

MOUNTAIN EXPEDITION TERMS AND CONDITIONS

  • Places are strictly limited on a first come/first served basis, and your booking is only confirmed once payment has been processed.
  • A minimum of 4 people is required for any expedition to go ahead.
  • The Outdoor Leader will make a decision on the weather forecast on the day of the activity. If cloudy or inclement weather is predicted, then the walk will be cancelled and the participant will be offered the next available walk date, or refunded with no penalty.
  • Where adventure activities have been cancelled by Mt Barney Lodge due to weather conditions, accommodation bookings will not be refunded. We recommend that you take out travel insurance to cover any unforeseen weather conditions.
  • If the participant cancels the walk within 30 days, there will be no refunds.
  • If you do not keep your reservation without notifying us, your deposit is strictly non-refundable.

TRAVEL INSURANCE

Mt Barney Lodge shall not be liable for any inability to take up the booking due to changing health circumstances, whether that be due to illness, injury, medical admission or other. Mt Barney Lodge is not liable for loss or damage to guests’ valuables/personal property during your stay. We strongly recommend you purchase comprehensive travel insurance at time of booking to cover these unforeseen events. We suggest that the policy should include, but not be limited to the following cover: loss of deposit through cancellation; loss of damage to personal baggage and loss of accommodation/adventure charges and medical expenses.

COVID-19

If I am sick will this affect my booking?

  • Covid19 presents a new set of decision making for all of us. It is very challenging!
  • Our duty of care according to government requirements is to advise you to stay at home if you have suspected Covid symptoms.
  • Accordingly with Covid 19, it is your personal responsibility to allow others to be safe by staying at home and seeking medical advice.
  • If you are sick or do not wish to attend due to COVID-19 risk or personal symptoms you will forfeit your payment.

The Mt Barney Lodge response to COVID-19 is:

  • Ensuring we have and follow a COVIDSAFE plan to ensure the safety of our patrons
  • If the Queensland Government imposes a lockdown, full refund will be issued
  • If Mt Barney Lodge cancels due to Covid, full refund will be issued.

We understand this presents obstacles for us all and as a business we are aiming to make the Covid 19 transition as smooth as possible.

Covid-19 Vaccination requirement

All guests, volunteers and staff attending the festival must be double vaccinated and show proof of vaccination at the point of entry.

Please ensure your Check In Qld App is updated and displays the ‘green tick’. Other acceptable proof of vaccination methods are other state check-in apps, phone screen shot or paper copy of certificate. If proof of vaccination is not provided at entry will be refused and no transfers or refunds are possible.